Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and chosen shipping method.
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Standard Shipping: 2-5 business days
Please note: Delivery delays can occasionally occur due to high order volumes or postal service issues beyond our control.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow 24-48 hours for the tracking number to become active.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us immediately at hello@kalmwellbeingscents.com . We will work with you to resolve the issue promptly.
Incorrect Shipping Information:
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us:
For any shipping inquiries, please reach out to us at:
Email: hello@kalmwellbeingscents.com
Thank you for choosing to support our small business!